Bad experience on first purchase

Bought the drifter Sovrn HD Drifter bag. Upon unboxing on delivery date, It was missing should strap, ripped utility strap, & indication that product was used and resold as new... very disappointed. So far left hanging with no communication from the retailer. I would give no stars but this review leaves me no option but 1 star. **changed my review to 3stars, i was refunded for the inconvenience**

brryder about Touch of Modern, v3.3.21